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Welcome to OpenReel Support


How can we help you?

Getting Started

Check out the sections below to browse our FAQs, or chat with us by clicking on the blue icon on the bottom right corner.

Support Webinar Schedule

Register below for one of our webinars and hear our Client Success team go over key elements of our platform.

Support Webinar Registration

OpenReel FAQs

Installing the O365 Extension

Using Outlook for your business? Installing the Outlook 365 Plugin will allow you to email your videos directly to clients. Watch the video below to learn how to download the OpenReel Plugin for Outlook.

Installing the Chrome Extension

Installing the Chrome extension will allow you to record your own videos on your laptop or desktop and email them directly from Chrome on Gmail. Watch the video below to see how to install the OpenReel extension in just a few short steps!

Reset Your Password

Forgot your password? We all do it. Watch this video if you’re having trouble logging into your account and need a new password.

Creating Campaigns

A Campaign is an email you send out to multiple people at once.  Right from your dashboard send an email out to all your contacts at once and receive individual analytics for each recipient.

Recording Video on Desktop/Laptop

Record self made videos right from your desktop or laptop. Use OpenReel’s Chrome Extension or record right from your platform. Record yourself or record a picture in picture product demo.

Record Self Video on Mobile

You can conveniently record videos through the OpenReel iOS or Android app. Watch the video above to learn how to get those videos going!

Sending a Video with O365

Sending videos from your Outlook 365 email account helps you stay face-to-face with clients even from afar. See how to seamlessly insert your videos into emails so you can make a strong and lasting impression.